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Cancellations and Refunds

Cancellations and Refunds of Seven Training

How many days do you have to cancel your course?
Seven Training appreciate that occasionally unforeseen circumstances will arise that mean you are unable to attend a pre-booked training course. We offer all delegates a 28-day minimum period in which you can cancel the booking and receive a full refund.

How do I cancel a course?
If you would like to cancel your booking with Seven Training you can do this either by telephone or e-mail.
Tel: 01473 261777 asking for a member of the Training Team

Why is it a 28 day period prior to courses?
All of our courses are in high demand with the objective of having the optimum numbers of delegates to ensure the most beneficial training day possible for the delegates attending. Allowing a 28 day period gives us a suitable amount of time to find another delegate who is interested in participating in this course in order to fill any canceled spaces.

What happens after the 28 day period has passed?
You will be charged the full amount of the course in the event you are unable to attend. The courses have set costs for the trainers, venue hire and refreshments for the delegates. We rely on the attendance of your businesses delegates to cover the costs of these resources required to deliver the training courses.


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